Junior Infrastructure Analyst
- Hereford, West Mids
- Posted 7th January 2019
- £20000.00 - £22000.00 per Annum + Bonus, PHC, Pension
- Ref: 145875
Initially the role will be split 2 days a week in Hereford, 3 days a week in Gloucester but will eventually move to 95% of the time in Hereford.
Duties of the Junior Infrastructure Analyst:
*Providing project resources across both the Hereford and Gloucester sites
*Operating system new builds, rebuilds, troubleshooting desktop/laptops issues and installed or new hardware
*Troubleshoot general IT related issues
*Administration / support of Microsoft Office 365 portal
*Liaise with third party companies (i.e. Microsoft cloud, Dell, HP and Cisco)
*General Project & Service Desk administration within the department.
Required attributes of the Junior Infrastructure Analyst:
*Innovative, flexible and energetic.
*Ability to work independently and take initiative, plus work within a project team.
*Outstanding customer service focus.
*Good work ethic with a positive attitude.
*Proven administrative skills with ability to prioritise a wide variety of demands.
*Excellent telephone and inter-personal skills.
*Ability to work under pressure whilst maintaining quality and attention to detail.
Required background / Education /Training of the Junior Infrastructure Analyst:
*A-level or equivalent qualifications.
*Previous experience of I.T infrastructure Installations.
*Desktop / Laptop knowledge.
*Minimum one Microsoft qualification and accreditation (Desirable)
*Microsoft Office 2016, 2013 and 2010 knowledge.
*Microsoft Windows 7 to Windows 10 operating systems knowledge.
Salary & Benefits:
*Salary Range between £20,000-£22,000 based on experience
*KPI based bonus
*22 days' holiday rising to 24 days
*Private health cover
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