Junior Infrastructure Analyst

  • Permanent
  • Hereford, West Mids
  • Posted 7th January 2019
  • £20000.00 - £22000.00 per Annum + Bonus, PHC, Pension
  • Ref: 145875
Junior Infrastructure Analyst required by market leading IT Consultancy and Microsoft Gold Partner in Hereford and Gloucester. Our client provides IT Support, Consultancy and cloud based services to clients across the UK. This role will require a split between Hereford and Gloucester so a full driving licence will be required.

Initially the role will be split 2 days a week in Hereford, 3 days a week in Gloucester but will eventually move to 95% of the time in Hereford.

Duties of the Junior Infrastructure Analyst:

*Providing project resources across both the Hereford and Gloucester sites
*Operating system new builds, rebuilds, troubleshooting desktop/laptops issues and installed or new hardware
*Troubleshoot general IT related issues
*Administration / support of Microsoft Office 365 portal
*Liaise with third party companies (i.e. Microsoft cloud, Dell, HP and Cisco)
*General Project & Service Desk administration within the department.

Required attributes of the Junior Infrastructure Analyst:

*Innovative, flexible and energetic.
*Ability to work independently and take initiative, plus work within a project team.
*Outstanding customer service focus.
*Good work ethic with a positive attitude.
*Proven administrative skills with ability to prioritise a wide variety of demands.
*Excellent telephone and inter-personal skills.
*Ability to work under pressure whilst maintaining quality and attention to detail.

Required background / Education /Training of the Junior Infrastructure Analyst:

*A-level or equivalent qualifications.
*Previous experience of I.T infrastructure Installations.
*Desktop / Laptop knowledge.
*Minimum one Microsoft qualification and accreditation (Desirable)
*Microsoft Office 2016, 2013 and 2010 knowledge.
*Microsoft Windows 7 to Windows 10 operating systems knowledge.

Salary & Benefits:
*Salary Range between £20,000-£22,000 based on experience
*KPI based bonus
*22 days' holiday rising to 24 days
*Private health cover
*Private Pension
*Life insurance

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