1st/2nd Line Infrastructure Support Analyst
- Swansea, Other
- Posted 14th May 2019
- £18000 - £20000 per Annum + 25 days, Pension, Healthcare
- Ref: 852085
*Responsible for providing 1st & 2nd line technical support for internal and production systems and services.
*Monitoring of all internal and production systems, ensuring stability, performance and capacity management, recommending improvements/efficiencies wherever necessary.
Required Skills / Experience:
*Helpdesk management - Logging, assigning and resolving internal support incidents & service requests.
*Asset management - Hardware & Software
*Desktop and laptop builds
*Software installation and configuration
*Active Directory User, computer and group management
*O365 user administration
*Monitoring - Backups, Replication & System alerts Anti-Virus Management
*VMware vSphere Administration
*Network switch patching & administration
This fantastic role comes with a fantastic salary to £20,000 p/a, flexible working hours, 25 days holiday (Plus your birthday), 5% contributory pension, healthcare, cycle to work scheme, discounted gym membership, charity contribution in your name, fitness classes, childcare vouchers, free fruit and many more.
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