IT Trainer

  • Permanent
  • Remote,
  • Posted 28th June 2022
  • £35,000-40,000 p/a + Remote Working & Excellent Benefits
  • Ref: RC7761

IT Trainer required by market leading, award winning, professional services organisation. Our client needs someone who can commit to 1 day a week onsite in either of our clients 8 UK office locations, with the remaining remote.

Main Responsibilities Include:

  • Provide training on a mix of bespoke business systems alongside familiar off-the-shelf packages, such as Microsoft Office. The training combines functional instruction with guidance on company processes and policies.
  • Produce a range of tools to support a blended learning approach that is appropriate for busy professionals; from quick reference guides and instructional intranet pages, to video-based training, eLearning modules and manuals for all of our clients applications. (These are stored on their intranet (SharePoint) and maintained and kept up to date by the IT Training team).
  • Manage the IT Training delivery calendar, schedule courses, and maintain records of all training attendance.
  • Support users with IT related questions; fielding not only ad hoc queries, but also working with the IT Service Desk to publish helpful tips, targeted at reducing Service Desk calls.
  • Assist in the production and delivery of project based IT training.

Ideal Background:

  • Someone who is creative - Always looking for new ways to solve problems, and keep training fresh and accessible.
  • Able to simplify - You have a natural approach to learning; able to learn technical concepts quickly and explain them in a simple way.
  • Business oriented - You have a track record for creating and delivering technical training that you designed around your learners’ roles, needs and business processes.
  • A Presenter / Producer – You enjoy using video and webinars as a medium for delivering learning.
  • Cool under pressure – Able to manage changing priorities and unexpected challenges while remaining calm and professional at all times.
  • Experience of delivering IT Training in a classroom is essential.
  • Formal training qualifications are desirable (in particular TAP, CIPD and MOS)
  • A deep understanding of Microsoft Office 2019 and Microsoft 365 suite would be a distinct advantage.

Nice To Haves:

  • Previous experience of eLearning authoring, particularly using Adobe Captivate
  • Microsoft Dynamics or similar ERP software.
  • Interaction or similar client relationship manager software (CRM).
  • DocuSign or similar digital signature software.

This fantastic role comes with a basic salary of £35,000-40,000 p/a and on top of the bespoke training package, comes with the following benefits: Remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more. This will include a bonus scheme which is being introduced in the Summer.

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