Success! Senior Recruitment – Customer Contact
February 26, 2023
Working with an established and market leading international brand you will be central to supporting the leadership, management and development of their HR shared service provision across the UK business.
This is an exciting opportunity to join a fast, successful and changing business where you will have key responsibility for the HR Operational Service Centre as part of the senior HR management team.
This role will also offer strong scope for your own continued career development within the broader HR leadership structure.
Key responsibilities:
Management of a large HR operational centre, with 8 direct reports
Your teams will manage all aspects of HR services for a large employee base, and oversee the HR intranet self service, and chat functions.
The post holder will have responsibility for on going operational and process improvement, as well as the day to day transactional management. It is critical that candidates have a strong track record of working in environments where you have found the balance between being highly automated and fully process driven and where relationship and stakeholder management are key to delivering results.
Critical will be your ability to not just provide day to day management, but to provide real leadership and be able to create innovating solutions. The post holder will have several direct reports plus a wider HR team.
Your experience:
Proven track record in leading HR Operations or Shared Services teams and driving process improvements within a large company
Degree educated or equivalent vocational level of education
Experience of managing multiple service lines
Strong people management skills
Experience of driving and managing change within a fast-paced, operational environment
Excellent stakeholder management and engagement skills
Experience of Successfactors, workday or other similar HR people system
Artis HR is a specialist full-service HR & Communications recruitment consultancy. We operate nationally, predominantly at the Senior & Executive Appointments level, placing both permanent and interim professionals
Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: https://www.artisrecruitment.co.uk/privacy-policy
Advertised by:
Artis Executive is a specialist executive search practice operating across a foundation of data insight, with a network-led approach to engagement and selection.
TEL: 07875700958
EMAIL: Mark.lightburn@artishr.co.uk