Head of People Operations

South West England | Hybrid Working – 3 Days a week in the office

An opportunity has arisen for an experienced Head of People Operations to lead and shape a high impact people operations function within a large, complex organisation based in the South West of England.

This is a senior leadership role with accountability for delivering efficient, compliant and people focused HR operations, payroll,  people systems and data. You will play a key role in enhancing the employee experience while ensuring strong governance, scalable processes and continuous improvement.

The Role

As Head of People Operations , you will

• Lead the end-to-end delivery of people/shared services including HR operations, payroll  and HR systems
• Ensure consistent service standards, robust controls and full legislative compliance
• Drive process improvement, automation and system optimisation
• Own the people systems roadmap and people data strategy
• Provide insight through high-quality reporting and workforce analytics
• Lead, develop and inspire a specialist People Ops team
• Partner closely with senior stakeholders and People Business Partners
• Support organisational change and transformation initiatives

What We’re Looking For

You will bring

• Proven experience in a senior HR Operations and/or People/Shared Services role
• Strong technical knowledge of UK employment law, payroll and HR compliance
• Experience leading payroll and reward frameworks within a complex environment
• Demonstrated capability delivering HR systems improvements or implementations
• A data-driven mindset with strong analytical and reporting skills
• Excellent leadership, communication and stakeholder management skills
• Experience managing multiple priorities in a fast-paced environment

Professional HR or reward qualifications are advantageous but not essential.

Why Apply

This is a rare opportunity to

• Lead a critical people function with genuine strategic influence
• Shape scalable people operations that support organisational performance
• Join a values-led organisation committed to employee experience
• Work flexibly with a hybrid model based in the South West

A competitive salary and benefits package is on offer, alongside flexible working and strong support for professional development.

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