Customer Project Manager – London – Hybrid (2 days onsite)
Salary: £70,000 – £90,000 per annum + excellent benefits

We are seeking a proactive and organised Customer Project Manager to join a dynamic and innovative organisation based in Central London. This is a fantastic opportunity to take ownership of software deployment projects, ensuring smooth implementations and fostering long-lasting client relationships.

In this hybrid role (2 days onsite per week, with flexibility), you will act as a vital bridge between Customer Success and Product teams, managing technical progress and aligning customer expectations. If you have experience in software implementation, cloud platforms, and technical project management, this could be the ideal next step in your career.

Key Responsibilities:

• Oversee the end-to-end software deployment lifecycle, ensuring smooth project execution.
• Act as the primary point of contact between customers and internal teams, ensuring effective communication.
• Identify technical hurdles and drive both customer and internal teams towards agreed milestones.
• Manage customer expectations and keep them informed about technical roadmaps and updates.
• Lead discussions on deployment, configurations, and upgrades, mitigating risks of outdated software.
• Work closely with Customer Success, Product, and Development teams to resolve challenges.
• Identify and address customer-specific needs, troubleshooting issues as they arise.
• Maintain documentation of deployment processes and best practices for internal teams and customers.
• Monitor support cases to identify trends and suggest proactive solutions.

Secondary Responsibilities:

• Understand user pain points and identify opportunities for improvement.
• Conduct User Acceptance Testing (UAT) to ensure software meets customer expectations.
• Collaborate with customers during UAT to understand workflows and provide feedback to internal teams.

Skills & Experience Required:

• Customer-facing experience in project management, software deployment, or technical support.
• Strong understanding of software implementation processes and experience with cloud-based platforms.
• Excellent communication skills with the ability to translate technical requirements to non-technical stakeholders.
• Background in technical implementation projects, software deployment, and troubleshooting.
• Proven track record in building strong client relationships while ensuring successful project completion.
• Analytical mindset with problem-solving skills, able to proactively address potential issues.
• Experience in User Acceptance Testing (UAT) and gathering user feedback is a plus.

Additional Information:

• This role is only open to UK-based candidates.
• Visa sponsorship is not available for this position.

Company Benefits:

• Annual bonus
• Pension
• Annual salary review
• 25 days holiday + Bank Holidays
• Training & Support
• Flexible working

If you are looking for an exciting role where you can make a real impact in a growing and forward-thinking company, apply today!

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Senior Business Central Developer required by our market leading, award winning, professional services client based in Avonmouth. This will be a hybrid role with 2 days a week onsite but with flexibility when needed.

Following the implementation of Microsoft Dynamics 365 Business Central as the core ERP system, our client is focused on maximising its potential and delivering value across multiple business functions.

This role plays a crucial part in optimising business processes, improving system integrations, and supporting various teams, including logistics, warehouse, finance, buying, merchandising, and HR. They need an experienced Lead Developer with a strong background in Business Central to drive technical innovation and deliver high-quality solutions.

Key Responsibilities

• Lead an in-house and offshore development team in delivering innovative Microsoft Dynamics Business Central solutions.
• Collaborate with cross-functional teams to prioritise and balance business requirements effectively.
• Oversee the release process, ensuring timely, high-quality deployments while customising, extending, and integrating Business Central with external systems using APIs, web services, and middleware.
• Work within Agile and DevOps methodologies to ensure solutions are scalable, secure, and aligned with business goals.
• Support quality assurance by conducting testing to ensure accuracy and functionality, identifying and resolving issues, and ensuring compliance with development standards.
• Develop comprehensive documentation and provide training to service teams for smooth knowledge transfer and user adoption.

Essential Skills & Experience

Technical Expertise

• Proven experience as a Lead Dynamics 365 Developer, with a strong focus on Business Central.
• Proficiency in AL, SQL, JavaScript, TypeScript, Liquid, and other relevant programming languages for Dynamics 365 development.

Stakeholder Engagement

• Hands-on experience managing and collaborating with offshore partners and internal stakeholders.
• Strong communication skills with the ability to engage effectively across different teams and seniority levels.

People Leadership

• Experience mentoring and supporting junior developers is highly desirable.

Project & Release Management

• Strong understanding of the release process, including planning, scheduling, and coordinating deployments.
• Experience with Application Lifecycle Management (ALM), source control management (SCM), CI/CD practices.

Desirable Skills & Experience

• Experience with Azure services and cloud-based solutions.
• Knowledge of data migration and management within Business Central.

Key Attributes

• Trust – Builds strong relationships through integrity and accountability.
• Collaboration – Works effectively with diverse teams to achieve business objectives.
• Respect – Values others and maintains professionalism in all interactions.
• Passion – Demonstrates enthusiasm and commitment to delivering innovative solutions.
• Drive – Highly motivated with a strong desire to create best-in-class systems.
• Resilience – Thrives in a fast-paced environment with shifting priorities.

If you are an experienced Business Central Developer looking for a leadership role in a forward-thinking, technology-driven company, I’d love to hear from you!

This fantastic opportunity comes with a competitive starting salary which is accompanied by the following benefits: 7.5% annual bonus, Mobile Phone, Health Cash Plan, Life Assurance, 25 days annual leave and a generous staff discount to name but a few.

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Junior MS Dynamics Developer required by market leading, award winning, professional services organisation based in Central Bristol. The Process Developer will work on a hybrid basis with 1-2 days a week onsite with flexibility.

The Junior MS Dynamics Developer will join an Agile team, working with the business and clients to drive business efficiency and automation.  The successful candidate will have experience in working in a workflow and business process applications, skills in JavaScript and/or T-SQL queries.

Main responsibilities:

• Working as part of a key team to design, develop, test and release new processes on our clients Business Process Platforms using the Agile methodology.
• Reviewing and as appropriate update applications built within Business Process Platforms to ensure efficiency, quality, security and adherence to internal standards;
• Ensuring new and existing Business Processes are documented to high standards.
• Developing and maintaining reports and management information for both internal and external clients throughout various platforms.
• Work with teams across our clients various IT departments, creating processes that integrate with other systems/applications.
• Provide support and assistance to Business Users and IT Teams for Business Process Applications and other IT Development Applications.
• Responding to requests quickly and efficiently while managing the expectations of our internal clients.

Ideal Background:

• Microsoft Dynamics
• Experience or practical knowledge of Workflow and Business Process applications;
• Experience working on an Agile team;
• Practical experience and knowledge of JavaScript and/or T-SQL queries;
• Analytical and methodical approach to working, being driven and proactive;
• Experience working on projects and being an active member of a project team.

Desirable:

• Power Platform
• K2
• HTML / Visual Basic

This fantastic role comes with a basic salary of £32,000-35,000 p/a and on top of the bespoke training package, comes with the following benefits: A 10% annual bonus, remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more.

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Oracle Fusion Consultant required by our market leading, award winning client based in Central Bristol. This will be a hybrid role with 2-3 days a week onsite per week with flexibility.

This is a 12 month fixed term contract which is likely to go permanent or extend after the initial period.

The Oracle Fusion Consultant will provide technical guidance, and expertise in the support, development, implementation, and optimisation of the Oracle platform. This role ensures that the platform is efficient and is equipped with the latest features and functionalities to support the finance-related operations within the organisation.

Main Responsibilities:

• Provide 2^nd and 3^rd level support for our client enterprise systems and the business processes they support, working to resolve the issues alongside users and 3^rd party support partners.
• Deliver system changes and enhancements to improve business processes and provide the right tools for key users.
• Own, improve, and deliver a change process to promote fixes and changes in line with business priorities and the team workload.
• Ensure all support calls and communication are logged within the ITSM tool, respond to support calls within agreed SLA targets in a professional and courteous manner, and escalate calls internally or externally.
• Ownership, creation, and maintenance of system documentation which supports IT and the business requirements.
• Develop excellent working relationships with customers and colleagues through strong interpersonal skills and an ability to work with diverse groups of people.
• Manage the UAT process for system changes and patching, co-ordinating and analysing testing scenarios, executing tests where necessary and supporting key users through the process.

Ideal Background:

• Knowledge and expertise of Oracle Fusion, Oracle EBS and Oracle Financials
• Knowledge and experience of providing support and analysis for large scale / tier 1 ERP systems.
• Experience of supporting and delivering IT change and IT projects
• Experience in Agile methodologies
• Ability to liaise comfortably with key stakeholders, translating business language into functional and technical solutions.
• Experience in cloud technologies (AWS, Oracle, Azure)
• Ability to work in a team and on own initiative whilst prioritising and owing work assigned to you.
• Experience of using IT support tools (Project Management, ITSM, Development and Deployment)

This fantastic role comes with a salary of £60,000 p/a and will initially last 12 months on a fixed term basis. The role may extend or go permanent after that period. The benefits include: A 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave – 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.

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Flutter Developers required by market leading, professional services organisation based in Central Bristol. These are hybrid roles with 3 days a week onsite.

Out client need Flutter Developers who are passionate about building innovative mobile applications that redefine user experience.

Key Responsibilities Include:

• App Development: Design, develop, and enhance our mobile app, ensuring it provides an outstanding user experience.
• Team Collaboration: Work closely with designers and product teams to develop features that align with user requirements.
• Code Standards: Produce clean, efficient, and scalable code using the latest Flutter techniques.
• Code Reviews: Participate in reviewing code, sharing feedback, and contributing to technical discussions.
• Performance Optimisation: Debug and fine-tune the app to ensure optimal performance.
• Process Improvement: Update and enhance workflows, technical documentation, and development practices.
• Stakeholder Communication: Share progress, updates, and outcomes with the wider team and stakeholders.

Ideal Background:

• Experience:
  • Proven experience in Flutter app development (opportunities are available at junior, mid, and senior levels).
  • Strong command of Dart and a good understanding of best practices in mobile development.
  • Background in native mobile development (iOS or Android) is a bonus.
• Technical Expertise:
  • Proficiency in state management tools like Riverpod (or similar tools such as BLoC or Provider).
  • Strong knowledge of integrating RESTful APIs and working with JSON.
  • Familiarity with Git for version control and experience with CI/CD pipelines (e.g., Azure Pipelines).
  • Experience in writing automated tests and ensuring code quality.
• Key Skills:
  • Problem-solving abilities and excellent attention to detail.
  • Adaptability to changing environments and a proactive approach to challenges.
  • Strong communication skills and a collaborative mindset.

These fantastic roles come with a basic salary of between £50-75k (depending on experience) and comes with an excellent benefits package which includes: a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave – 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.

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Mid/Senior Business Analyst

I’m working with an innovative, high-growth SaaS company that’s transforming the way professionals interact with complex workflows. Backed by leading investors, this forward-thinking organization is redefining productivity tools, gaining the trust of some of the most recognized names in its sector. With a collaborative, mission-driven culture, this is a unique opportunity to contribute to a platform that simplifies and streamlines processes for users across the globe.

The Role:

As a Business Analyst, you’ll play a pivotal role in bridging the gap between ambitious business objectives and advanced technology solutions. You’ll collaborate with diverse stakeholders, UX/UI designers, and development teams to define and deliver impactful features that meet user needs. This role offers the chance to make a real difference in a fast-paced, high-growth environment where your input will directly influence product success.

Responsibilities Include:

* Gathering and analysing business requirements from a variety of stakeholders.

* Creating detailed functional specifications, user stories, and process workflows.

* Conducting market research and competitive analysis to inform product strategy.

* Collaborating with UX/UI designers to design intuitive and user-friendly interfaces.

* Partnering with development teams to ensure accurate implementation of requirements.

* Supporting testing and quality assurance to maintain high standards.

* Facilitating workshops and meetings to elicit and clarify requirements.

* Assisting with backlog refinement, sprint planning, and the continuous improvement of business analysis practices.

What They’re Looking For:

* 5+ years of experience as a Business Analyst, ideally within SaaS or a related industry.

* Proven expertise in gathering, documenting, and managing complex requirements.

* Strong understanding of Agile methodologies and the software development life cycle.

* Exceptional analytical and problem-solving skills, with a focus on detail.

* Familiarity with legal processes and terminology (a significant plus).

* Proficiency in requirements management tools and diagramming software.

* Excellent communication skills and the ability to work collaboratively across teams.

What’s In It For You:

* Be part of a high-growth SaaS company driving meaningful innovation.

* Competitive salary up to £80,000 (DOE).

* Hybrid working arrangements, with a central London office.

* 25 days of annual leave, plus UK bank holidays.

* Pension scheme and comprehensive benefits.

* A transparent and collaborative culture that values professional development.

Next Steps:

If you’re excited about joining a fast-paced SaaS company and using your expertise to deliver impactful solutions, send your CV to Adam or get in touch to learn more about this opportunity!

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.NET Developer. I’m working with an innovative, high-growth start-up that’s redefining productivity tools for professionals across the globe. Backed by industry-leading investors, this Series A company has gained the trust of some of the most recognised names in its field. The team’s mission? To empower professionals by developing products that streamline complex tasks, reduce repetitive work, and ultimately boost productivity. In this collaborative and mission-driven environment, your contributions will shape products that make a tangible difference in users’ daily workflows.

The Role:

As a .NET Developer, you’ll play a critical role in building, maintaining, and enhancing the company’s core productivity tools. Working at the intersection of advanced .NET technology and productivity applications like Microsoft Office, you’ll develop intuitive, robust, and scalable solutions that help professionals work smarter, not harder. This is a unique opportunity to be part of a dynamic, fast-growing team where innovation and creativity are encouraged at every stage.

Responsibilities Include:

– Building and supporting Microsoft Office integrations, focusing on both front-end and back-end components to deliver a seamless user experience.

– Collaborating with cross-functional teams to translate project requirements into impactful technical solutions.

– Optimising application performance with a focus on responsiveness, memory management, and security.

– Conducting unit and integration tests to ensure high software quality and reliability.

– Debugging and troubleshooting to maintain exceptional standards of functionality and user satisfaction.

– Contributing to UI/UX improvements, creating intuitive, user-friendly designs.

What They’re Looking For:

– Strong .NET development skills with expertise in C# and WPF, ideally within high-growth or fast-paced environments.

– Experience in developing integrations for Microsoft Office applications, specifically Microsoft Word or VSTO add-ins.

– Proven proficiency in Object-Oriented Programming (OOP) and testing practices.

– Startup experience preferred; they value adaptability, creativity, and hands-on collaboration.

– Passion for building productivity-enhancing tools with a user-centred approach.

What’s In It For You:

– Be part of a rapidly growing startup with a clear mission to enhance productivity through technology.

– Competitive salary up to £100,000 (DOE).

– Flexible hybrid working arrangements with a central London office.

– 25 days of annual leave plus UK bank holidays.

– Pension scheme and comprehensive benefits.

– A collaborative, forward-thinking environment that encourages professional growth and development.

Next Steps:

If you’re ready to make an impact in a high-growth, mission-driven company, send your CV to Adam or get in touch to learn more about this exciting opportunity.

Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: https://www.artisrecruitment.co.uk/privacy-policy

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Senior UX Designer – I’m working with a forward-thinking, high-growth company that’s redefining productivity software through cutting-edge AI and machine learning. Backed by industry-leading investors, this Series A startup is transforming how professionals interact with complex data by developing tools that simplify and elevate workflows. You’ll be part of a mission-driven team that values creativity, adaptability, and innovation. Here, you’ll help shape AI-driven user experiences that make a real impact.

The Role:

As a Senior UX Designer, you’ll lead the creation of intuitive, ML-powered user experiences, bringing advanced AI functionality to life. Collaborating with Product Managers, engineers, and stakeholders, you’ll design interfaces that transform complex data into actionable insights. This is a unique opportunity to push the boundaries of what’s possible in productivity software, focusing on AI-driven workflows, user interaction, and the seamless presentation of machine learning outputs.

Responsibilities Include:

* Collaborating with cross-functional teams-including Product Managers and engineers-to integrate seamless design into AI-driven development processes, ensuring alignment with product goals and user needs.

* Employing a test-learn-iterate approach to continuously refine designs based on user feedback, AI data analysis, and evolving business goals.

* Designing innovative, user-friendly interfaces that translate complex AI outputs into clear, actionable visuals.

* Simplifying sophisticated ML data and features into accessible designs that allow users to extract meaningful insights.

* Establishing and maintaining design standards across AI-powered products, ensuring a cohesive yet innovative visual identity.

What They’re Looking For:

* 5+ years of UX design experience, ideally with exposure to AI or ML-driven products or other complex data systems.

* Proven ability to create user-centered designs that balance functionality with visual appeal, ensuring interfaces are intuitive and impactful.

* Strong collaboration and communication skills, with experience in cross-functional teams to bring AI-driven ideas to life.

* Proactive problem-solving skills, capable of breaking down complex AI design challenges into incremental, user-focused solutions.

* A flair for simplifying complexity, creating clear interfaces that users can easily navigate and interact with.

* Excellent visual design skills, with an eye for detail and the ability to align design with product and business objectives.

What’s In It For You:

* Be part of an innovative startup at the forefront of AI-driven productivity tools.

* Competitive salary up to £90,000 (DOE), plus a performance-based bonus.

* Flexible hybrid working arrangements in a dynamic central London office.

* 25 days of annual leave, plus UK bank holidays.

* Comprehensive benefits, including a pension scheme and equipment support.

* A collaborative, growth-focused environment that encourages professional development in AI and ML.

Next Steps:

Are you excited about designing the future of AI-powered productivity? Send your CV to Adam or reach out directly to learn more about this opportunity to shape impactful, ML-enhanced user experiences.

Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: https://www.artisrecruitment.co.uk/privacy-policy

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Applied AI Engineer

– Join an Exciting Team as an Applied AI Engineer

Take your career to the next level by joining a forward-thinking, fast-paced company dedicated to delivering innovative AI-driven solutions. This is an incredible opportunity to play a pivotal role in a small, dynamic team, working on cutting-edge AI applications that will transform the way users interact with their wellbeing journey.

The Role:

As an Applied AI Engineer, you will take ownership of designing, developing, and deploying AI-driven solutions. You’ll work with pre-trained large language models (LLMs) like GPT or Gemini to create intelligent, interactive systems for real-world applications. From crafting prompts and implementing Retrieval-Augmented Generation (RAG) systems to deploying production-level code, you’ll be instrumental in turning groundbreaking ideas into reality.

Responsibilities Include:

• Developing and deploying scalable AI-powered solutions with a focus on LLMs.
• Designing intelligent chatbot systems and personalized AI coaching tools.
• Taking end-to-end ownership of projects, from prompt engineering to deployment.
• Writing and maintaining production-level Python code.
• Collaborating within a small, fast-moving team to meet ambitious goals.
• Automating processes and driving product innovation with a customer-first mindset.

What You’ll Need to Succeed:

• 5+ years of professional software engineering experience, with proven expertise in Python.
• Hands-on experience in building and deploying applications with pre-trained LLMs.
• Strong knowledge of prompt engineering and techniques like RAG.
• Familiarity with modern software engineering practices (TDD, CI/CD, containerization).
• Startup experience with the ability to adapt quickly and thrive in a fast-paced environment.
• Passion for the product – an interest in wellbeing and personalization is a must.
• Right to work in the UK; candidates close to Bristol or willing to relocate are highly preferred.

What’s in It for You:

• Competitive package tailored to your experience.
• Hybrid working model, with an office near excellent transport links in Bristol.
• A chance to work in a fast-paced, ambitious team driving forward exciting AI applications.
• Opportunities for personal and professional growth in a supportive environment.

Next Steps:

If you’re passionate about leveraging AI to solve real-world problems and thrive in a fast-paced startup environment, we’d love to hear from you. Send your CV or reach out to us to learn more about this exciting opportunity.

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Transformation Project Manager required by our market leading, retail sector organisation based in Avonmouth. This will initially be a 6-month, fixed term contract which is likely to extend/be made permanent. This is a hybrid role with 2-3 days a week required onsite.

As the Transformation Project Manager for Retail Transformation, you will work closely with the Chief Operations Officer and the Retail team. You will take the lead in scoping, planning, and delivering a detailed retail transformation programme, which includes organisational changes at head office, rollouts across the business, and ensuring onboard team engagement.

A key focus will be enabling onboard retail teams to excel through training, coaching, product knowledge, sales techniques, and sales floor management. This project will address all aspects of the retail journey, ensuring guests enjoy the ultimate cruise retail experience.

Role Objectives

• Collaborate within the transformation team, focusing on Retail and People initiatives.
• Support the further definition of Retail objectives and initiatives to drive Retail Transformation.
• Define delivery plans encompassing all business areas, including resource requirements.
• Provide retail insights and support for approaches rolled out across a geographically dispersed retail estate.
• Take ownership of overall plans, working closely with business owners accountable for deliverables.
• Maintain project documentation and templates throughout the project lifecycle.
• Build stakeholder relationships at all levels to ensure programme support and delivery.

Essential Experience

• Proven project management expertise, including the development of plans involving stakeholders across various business areas.
• Experience in delivery and project management within an agile, continuous improvement environment.
• Ability to manage multiple initiatives within a programme, supporting business owners to take accountability for their plans and actions.
• Recent experience in a fast-paced environment with competing priorities.
• Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
• A supportive approach that encourages challenging the status quo.
• Strong planning, organisational, and time management skills.
• A keen interest in retail, transformation, change, and industry trends.

The Desirables

• Recent change management experience within a mid-to-large retailer with 50+ outlets.
• Experience leading change across a geographically varied retail estate.
• Familiarity with duty-free or seafaring retail environments.
• Experience coaching transformation activities within an organisation.

This fantastic opportunity comes with a competitive starting salary which is accompanied by the following benefits: 7-10% annual bonus, Health Cash Plan, Life Assurance, 25 days annual leave and a generous staff discount to name but a few.

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