IT Service Desk Analyst required by our market leading client in Central Bristol on a hybrid basis.

Artis Recruitment are partnering with a market-leading, award-winning professional services organisation to recruit an enthusiastic and technically capable IT Service Desk Analyst.

This is a fantastic opportunity to join a dynamic and supportive IT team, providing first-class technical support to users across the business. The role offers a competitive salary of £25,000–£28,000, an annual bonus, annual salary review and an excellent wider benefits package.

The Role

As an IT Service Desk Analyst, you’ll act as the first point of contact for IT-related queries and support requests, delivering a consistently high level of service across a wide range of systems, applications and hardware.

You’ll provide 1^st and 2^nd line support, troubleshoot technical issues, manage incidents through a call management system and support users through telephone, email, Teams, face-to-face and remote channels.

The role operates on a shift pattern between 08:00 and 19:00, providing coverage across the organisation’s core support hours.

Key Responsibilities

• Provide 1^st and 2^nd line support across IT applications and hardware
• Diagnose and resolve technical issues, escalating where appropriate
• Support software installations, upgrades and system maintenance
• Respond to users via Teams, email, telephone and face-to-face
• Assess the urgency and impact of incidents and prioritise accordingly
• Maintain clear communication with users throughout the resolution process
• Support mobile device administration using Microsoft Intune
• Identify recurring issues and contribute to longer-term improvements
• Follow established IT procedures, escalation processes and asset management protocols

Skills & Experience

We’re looking for someone with strong IT knowledge and a genuine customer-first approach. Ideally, you’ll have experience within a professional services or similarly fast-paced environment.

You’ll ideally have experience with:

• Microsoft Office 365
• Active Directory
• SCCM
• Group Policy
• Windows OS
• Telephony and AV systems, including Avaya and video conferencing
• 1st line technical troubleshooting
• Remote support and desktop management

Experience or qualifications in ITIL, Azure Fundamentals, Intune or Windows Server would be advantageous.

Most importantly, you’ll be organised, proactive and technically curious, with excellent communication skills and a genuine desire to provide outstanding IT support.

The Benefits

Alongside a competitive £25,000–£28,000 salary, the role offers:

• Annual bonus
• Annual salary review
• Contributory pension
• Life assurance
• BUPA healthcare
• 25 days’ holiday plus Bank Holidays
• Flexible working
• Enhanced maternity and paternity benefits
• A wide range of health and wellbeing benefits

If you’re an experienced IT Service Desk Analyst looking for a permanent role where you can make an impact, develop your technical skills and work within a collaborative professional services environment, we’d love to hear from you.

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Data Analyst required to join a growing professional services organisation in Bristol. This is an excellent opportunity for someone with a strong analytical mindset who enjoys working with data, producing meaningful insights and using those insights to support business performance, process improvement and change.

Bristol | Hybrid | £28,000–£35,000 | Permanent | 35 hours per week | Annual Bonus & Annual Salary review

The role operates on a hybrid basis, with of 2–3 days per week in the Bristol office with flexibility.

The Role

As a Data Analyst, you will be responsible for producing and analysing management information, monitoring business performance and providing insight to key stakeholders.

You will work closely with operational and senior stakeholders to identify trends, highlight opportunities for improvement and support the implementation of changes designed to improve efficiency and performance.

Key Responsibilities

• Produce accurate and timely management information and reporting.
• Analyse data and provide meaningful insight and commentary on business performance.
• Develop and maintain reports and dashboards using Power BI.
• Present findings and recommendations to stakeholders and management teams.
• Support forecasting, resource planning and operational performance analysis.
• Assist with financial forecasting, budget tracking and associated reporting.
• Identify opportunities for process improvement and operational optimisation.
• Analyse existing processes and recommend improvements to increase efficiency.
• Support business change initiatives from analysis through to implementation.
• Monitor the effectiveness of existing strategies and assess the impact of implemented changes.
• Work collaboratively with teams across the organisation to deliver key strategic priorities.
• Prepare information and reports for senior stakeholders and governance meetings.

Ideal Background:

• Previous experience in a Data Analyst, Business Intelligence Analyst, MI Analyst or similar analytical role.
• Strong Power BI experience.
• Excellent analytical and problem-solving skills.
• The ability to interpret complex data and turn it into clear, actionable insight.
• Strong attention to detail and a commitment to data accuracy.
• Excellent written and verbal communication skills.
• Experience producing management information and performance reporting.
• An understanding of process mapping and identifying opportunities for improvement.
• The ability to work effectively with both technical and non-technical stakeholders.
• A collaborative approach and the confidence to challenge existing processes where appropriate.

Experience within a professional services, regulated or operational environment would be advantageous, although candidates with strong transferable analytical experience are encouraged to apply.

What’s on Offer?

• Salary: £28,000–£35,000, depending on experience.
• 35-hour working week.
• Hybrid working
• Opportunity to work within a growing and forward-thinking professional services environment.
• Excellent exposure to data analysis, business intelligence, process improvement and change.
• A broad benefits package, including generous annual leave and additional employee benefits.

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Project Manager required by market leading, award winning, professional services organisation based in Central Bristol.

Salary: £55,000 – £65,000 DOE + excellent benefits, including a 10-15% annual bonus, private healthcare and flexible hybrid working.

An exciting opportunity has arisen for an experienced Project Manager to join a highly respected and rapidly evolving organisation at the forefront of digital transformation, innovation and AI adoption.

Working as part of a high-performing transformation function, you will lead the delivery of a diverse portfolio of projects designed to improve operational efficiency, modernise business processes and drive organisational change. Current initiatives include AI-enabled workflow redesign, enterprise technology implementations, financial systems transformation, workplace modernisation and people-focused change programmes.

This is an ideal opportunity for a Project Manager who enjoys operating in a fast-paced environment and has a genuine interest in emerging technologies, digital innovation and the practical application of AI.

Key responsibilities:

• Lead the end-to-end delivery of multiple digital, transformation and innovation projects.
• Define project scope, plans, budgets and delivery milestones, ensuring successful outcomes.
• Manage project risks, issues, dependencies and change requests.
• Coordinate cross-functional teams and third-party suppliers to ensure effective delivery.
• Facilitate Agile ceremonies, support sprint planning and promote continuous improvement.
• Build strong relationships with stakeholders across the business, providing regular updates and clear communication.
• Produce high-quality project documentation, including business cases, requirements and status reports.
• Ensure a smooth transition into business-as-usual operations following project completion.

About you:

• Proven experience delivering complex transformation, digital or technology-led projects.
• Strong understanding of Agile delivery methodologies, with practical experience of Scrum and Agile ways of working.
• Experience using Azure DevOps to manage backlogs, sprint activity and project reporting.
• Exposure to AI, automation, innovation or digital transformation programmes.
• Excellent stakeholder management, communication and influencing skills.
• Ability to manage multiple priorities and deliver results in a fast-moving environment.
• Experience of both Agile and traditional project management methodologies.

Desirable experience:

• Experience delivering enterprise systems implementations or business transformation programmes.
• Project management qualifications such as PRINCE2, PMP, APMP or MSP.
• Experience working within a complex, matrix-managed organisation.

In return, you’ll join an award-winning organisation that places innovation and collaboration at the heart of its strategy, offering excellent career progression, a flexible working environment and the opportunity to work on genuinely business-critical programmes that will shape the future of the organisation.

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Digital Trainer required by a leading professional services organisation based in central Bristol. This is an excellent opportunity to join a collaborative learning and development team, helping to drive digital capability and deliver engaging technology training across the business.

Offering a salary of £35,000–£38,000, plus a 10% bonus, outstanding benefits and a flexible hybrid working arrangement, this role would suit an experienced trainer who enjoys working with a broad range of stakeholders and technologies.

Working in a hybrid pattern, you’ll alternate between two days on site one week and four days on site the next, with the remaining days working remotely.

The role

As a Digital Trainer, you’ll be responsible for designing and delivering engaging learning experiences that enable colleagues to make the most of the organisation’s digital tools and systems. You’ll work closely with teams across the business to deliver both face-to-face and virtual training, develop learning materials and support the ongoing adoption of new technologies.

Key responsibilities will include:

• Delivering instructor-led training sessions, both in person and remotely.
• Supporting new starters and existing employees with software and systems training.
• Creating and maintaining training guides, videos and digital learning content.
• Developing innovative learning solutions to improve user adoption and engagement.
• Working with stakeholders to identify training requirements and support business change initiatives.
• Assisting with the ongoing development of digital learning programmes and resources.
• Monitoring feedback and continuously improving training effectiveness.

About you

To be successful, you’ll ideally have experience in a digital training, learning and development or technology training role within a professional services environment. You’ll be an excellent communicator, capable of engaging with stakeholders at all levels and translating technical concepts into accessible training content.

You’ll also bring:

• Experience delivering classroom and virtual training sessions.
• Strong knowledge of Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.
• Excellent presentation and communication skills.
• The ability to create engaging digital learning materials and training documentation.
• A proactive and collaborative approach, with a passion for helping others develop their skills.
• The confidence to manage multiple priorities in a fast-paced environment.

In return, you’ll join an organisation that places real emphasis on professional development, innovation and continuous learning, offering excellent career prospects and a supportive team environment.

Apply for this role:

Solution Architect required by a leading professional services organisation based in Bristol.

A fantastic opportunity has arisen for an experienced Solution Architect to join a well-established organisation embarking on an exciting technology transformation programme. Working as part of a collaborative architecture function, you’ll play a key role in designing scalable, secure and integrated technology solutions across a diverse technology estate.

This is a hybrid role, requiring 3 days per week onsite in central Bristol (just a five-minute walk from Bristol Temple Meads), with the remainder worked remotely. This arrangement can be flexible as and when required.

The Role

As a Solution Architect, you’ll work closely with business stakeholders, project teams and technical specialists to translate business requirements into robust, end-to-end solution designs. You’ll be responsible for producing architecture documentation, defining integration strategies, supporting governance processes and ensuring solutions align with enterprise architecture principles.

This is an excellent opportunity for someone who enjoys working across infrastructure, applications, cloud technologies and data, whilst influencing technical direction across multiple projects.

Responsibilities

• Produce high-quality High-Level Designs (HLDs) and, where appropriate, detailed Low-Level Designs (LLDs).
• Lead solution discovery activities and translate business requirements into practical technical solutions.
• Define integration approaches, APIs and data flows between enterprise platforms and business systems.
• Support architecture governance, technical design reviews and solution assurance activities.
• Ensure solutions meet security, scalability, resilience and operational support requirements.
• Work collaboratively with internal stakeholders, delivery teams and third-party suppliers throughout the project lifecycle.
• Contribute to architecture standards, best practice and reusable design patterns.

About You

We’re looking for an experienced Solution Architect with broad technical knowledge rather than a specialist in a single discipline. You’ll be comfortable engaging with both technical and non-technical stakeholders and able to balance strategic thinking with hands-on solution design.

You’ll ideally have experience of:

• Producing High-Level and Low-Level Solution Designs.
• Designing enterprise-scale solutions across applications, infrastructure and data.
• Cloud platforms such as Microsoft Azure and/or AWS.
• API design, systems integration and modern integration patterns.
• Identity, security and architecture governance.
• Working with cross-functional teams to deliver business-focused technology solutions.
• Excellent stakeholder management and communication skills.

Experience with digital infrastructure, connected technologies, operational systems or asset management environments would be advantageous, although this is by no means essential.

What’s on Offer

• Salary of £60,000 – £70,000
• 10% annual bonus
• Excellent benefits package
• Hybrid working (3 days per week in central Bristol)
• Modern offices within a five-minute walk of Bristol Temple Meads
• The opportunity to work on a wide variety of technology transformation initiatives
• A collaborative architecture team with genuine influence across the organisation
• Ongoing investment in technology and professional development

If you’re an experienced Solution Architect looking for a varied role where you’ll help shape enterprise technology solutions within a progressive organisation, we’d love to hear from you.

Apply for this role:

CRM Manager

£50,000-60,000 + Excellent Benefits
Hybrid – Bristol (2 days per week in the office)
12-Month Fixed-Term Contract (with the potential to be extended)

Are you an experienced CRM professional looking to make a real impact within a leading professional services organisation? We’re looking for a commercially minded CRM Manager to take ownership of a business-critical CRM platform, driving its evolution, adoption and strategic value across the organisation.

This is a fantastic opportunity to work at the heart of a major CRM transformation programme, partnering with senior stakeholders and cross-functional teams to ensure the platform becomes a key driver of client engagement, business development and data-led decision making.

The Role

As CRM Manager, you’ll be responsible for the ongoing development, optimisation and adoption of the organisation’s CRM platform. Working closely with Marketing, IT, Data and Business Development teams, you’ll ensure the system delivers meaningful insight, supports business growth and provides an outstanding user experience.

You’ll play a leading role in shaping CRM strategy, championing best practice and driving organisational change to maximise engagement with the platform.

Key Responsibilities

• Lead the ongoing development and optimisation of the CRM platform.
• Work alongside IT and Data teams to deliver enhancements, integrations and system improvements.
• Ensure high levels of data quality, governance and reporting capability.
• Develop dashboards, workflows, automation and reporting that provide valuable business insights.
• Support marketing and business development initiatives through effective CRM utilisation.
• Identify opportunities to introduce AI and emerging technologies to improve CRM capability.
• Drive user adoption through training, engagement and change management initiatives.
• Build strong relationships with senior stakeholders, influencing best practice across the business.
• Monitor system usage, reporting on adoption, performance and opportunities for improvement.
• Translate CRM data into meaningful commercial insight that supports strategic decision making.

About You

We’re looking for someone who combines strong technical CRM expertise with excellent stakeholder management skills.

You’ll ideally have:

• Previous experience managing and developing enterprise CRM platforms.
• Experience within a professional services environment.
• Strong understanding of CRM configuration, optimisation and system enhancement.
• Experience working closely with IT, Data and Marketing teams.
• Knowledge of reporting, analytics, dashboards and workflow automation.
• A track record of increasing CRM adoption and leading business change.
• Excellent communication and relationship-building skills with senior stakeholders.
• Experience delivering CRM projects, system rollouts or continuous improvement initiatives.
• An interest in AI and data-driven technologies would be advantageous.

What’s on Offer

• Competitive salary
• Excellent benefits package
• Hybrid working (2 days per week in the Bristol office)
• 12-month fixed-term contract with the possibility of extension
• Opportunity to lead a high-profile CRM transformation programme
• Collaborative, forward-thinking working environment
• Genuine opportunity to influence business strategy through technology and data

If you’re passionate about CRM, data and driving organisational change, we’d love to hear from you.

Apply for this role:

Lead Data Scientist required by an established UK organisation on a 12-month fixed-term contract.

This is an excellent opportunity for a technically strong data science professional who enjoys leading high-performing teams while remaining hands-on with advanced analytics, machine learning and AI. You’ll play a key role in shaping the organisation’s data strategy, delivering innovative analytical solutions and driving commercial value through data.

The Role

Reporting into the Head of Analytics, you’ll lead a team of Data Scientists and Analysts, providing both technical direction and people leadership. You’ll work closely with senior stakeholders across the business to identify opportunities where data science can improve decision-making, increase efficiency and unlock new commercial insights.

This is a varied role combining leadership, stakeholder engagement and hands-on data science.

Key Responsibilities

• Lead, mentor and develop a team of Data Scientists and Analysts.
• Deliver advanced analytics, predictive modelling and machine learning solutions to solve complex business challenges.
• Identify opportunities where AI and data science can create measurable business improvements.
• Translate business requirements into scalable analytical solutions.
• Work alongside Data Engineering and BI teams to deploy and maintain production-ready models.
• Champion innovation by evaluating emerging technologies and best practices within data science and AI.
• Present analytical findings and recommendations to senior stakeholders across the organisation.
• Drive continuous improvement across analytical capability, governance and delivery.

About You

You’ll be an experienced Lead Data Scientist or Senior Data Scientist with previous leadership experience and a passion for delivering business value through data.

You’ll ideally have experience with:

• Python, SQL and either R or similar analytical languages.
• Machine Learning, predictive modelling and statistical analysis.
• Databricks or comparable cloud-based analytics platforms.
• Tableau, Power BI or other data visualisation tools.
• Working with cloud data platforms, data lakes and enterprise data warehouses.
• Leading and developing technical teams.
• Communicating complex analytical concepts to both technical and non-technical audiences.

You’ll be naturally inquisitive, commercially minded and enjoy working closely with stakeholders to solve challenging business problems.

What’s on Offer

• Salary between £70,000-£80,000
• 10% annual bonus
• Private Healthcare
• Generous pension
• 25 days annual leave plus the option to buy additional holiday
• Hybrid working (3 days per week in the Bristol office)
• Employee wellbeing programme
• Excellent learning and development opportunities
• A collaborative and supportive working environment

This is a fantastic opportunity to join a forward-thinking organisation where data is central to business strategy and innovation. If you’re interested in finding out more, we’d love to hear from you.

Apply for this role:

D365 Trainer required by our market leading, award winning, professional services organisation based in Bristol.

📍 Bristol (Hybrid – 2 days per week in the office)
💰 £45,000 – £50,000 + Excellent Benefits
📅 12-Month Fixed-Term Contract (with strong potential to extend or become permanent)

We’re partnering with a leading professional services organisation that is investing heavily in technology, digital transformation and user adoption initiatives across the business.

As part of a growing IT and Business Change function, we’re looking for a Dynamics 365 Trainer to play a key role in ensuring employees successfully adopt new technologies, systems and ways of working.

This is an excellent opportunity for someone who enjoys creating engaging learning experiences, developing digital content and helping people navigate change within a professional environment.

The Role

Working across a range of technology and business change projects, you’ll lead the design and delivery of training solutions that enable successful adoption of new systems and processes.

You’ll be responsible for creating engaging learning content, delivering training sessions and developing innovative approaches to learning that support a diverse workforce.

Key responsibilities include:

• Leading training workstreams across multiple change and transformation projects
• Designing and delivering engaging learning solutions for end users
• Creating eLearning modules, instructional videos and digital learning content using tools such as Adobe Captivate
• Producing user guides, quick reference materials and knowledge resources
• Delivering virtual and face-to-face training sessions
• Supporting technology adoption initiatives through webinars, floorwalking and go-live support
• Developing micro-learning content and video-based training materials
• Working closely with stakeholders across the business to understand learning needs and drive engagement
• Supporting wider change management and user adoption activities

About You

We’re looking for someone who combines strong training expertise with a passion for technology and change.

You’ll likely have experience in a role such as IT Trainer, Digital Learning Specialist, Learning Consultant, Change Trainer, Technology Adoption Specialist or similar.

You’ll bring:

• Experience delivering technology-focused training programmes
• Previous experience of delivering training focused on Dynamics 365 modules
• Strong eLearning and digital content creation skills
• Experience using tools such as Adobe Captivate or similar learning platforms
• The ability to simplify complex technical concepts for non-technical audiences
• Excellent communication and stakeholder management skills
• Experience supporting organisational change and technology adoption initiatives
• A creative approach to learning design and user engagement
• Confidence working with stakeholders at all levels, including senior leadership
• The flexibility to support occasional travel to UK offices when required

What’s on Offer?

• Salary of £45,000 – £50,000
• Excellent benefits package
• Hybrid working (2 days per week in central Bristol)
• Exposure to large-scale technology and transformation programmes
• Modern and collaborative working environment
• Strong opportunity for contract extension or permanent employment
• Career development within a highly respected professional services organisation

If you’re passionate about helping people embrace technology and thrive through change, we’d love to hear from you.

Apply for this role:

Information Security Specialist

Bristol | Hybrid Working | Up to £55,000 + Bonus

Artis Recruitment is delighted to be partnering with a leading professional services organisation in the search for an Information Security Specialist.

This is an excellent opportunity to join a well-established business where information security is a key strategic priority. Working closely with technology teams, business stakeholders and external security partners, you will help protect the organisation’s information assets, support security governance activities and contribute to the ongoing development of its security posture.

The successful candidate will play a broad role across information security, including risk management, incident response, compliance, security awareness and client assurance activities. This position offers genuine variety and the opportunity to influence security practices across the wider organisation.

Key Responsibilities

• Support and maintain the organisation’s Information Security Management System (ISMS).
• Identify, assess and mitigate information security risks across the business.
• Investigate and respond to security incidents, working with internal teams and external security partners.
• Support compliance activities, audits and security certifications including ISO 27001 and Cyber Essentials Plus.
• Respond to client security enquiries and assist with supplier security assessments.
• Promote security awareness and best practice throughout the organisation.

About You

To be successful in this role, you will have previous experience in an Information Security, Cyber Security or Security Governance position and possess a strong understanding of security principles, risk management and security frameworks.

You will also demonstrate:

• Experience working with frameworks such as ISO 27001 and Cyber Essentials Plus.
• Knowledge of security incident management and threat mitigation.
• Strong communication and stakeholder management skills.
• A proactive approach to continuous improvement and professional development.
• A genuine passion for information security and emerging technologies.

Relevant certifications such as CISSP, CISM or CompTIA Security+ would be advantageous but are not essential.

Package & Benefits

• Salary up to £55,000
• Annual bonus
• Private Medical Insurance (BUPA)
• Competitive pension scheme
• 25 days annual leave
• Travel-related benefits
• Hybrid working model
• Ongoing training and development opportunities

This is a fantastic opportunity to join a respected organisation that is investing heavily in its information security capability and offers excellent long-term career prospects.

Apply for this role: