Success! Senior Recruitment – Customer Contact
February 26, 2023
Are you passionate about understanding people, communities and the real world impact of projects and policy? This is a brilliant opportunity to join a purpose driven organisation and play a key part in meaningful social impact work.
You will help design and deliver research that shapes thinking, informs decisions and supports better outcomes for communities across the UK.
What you will do?
Plan and deliver qualitative and mixed method research projects
Work closely with internal teams, partners and community groups to gather insight
Design research tools such as interview guides, discussion frameworks and surveys
Carry out interviews, workshops and engagement sessions with a wide range of people
Analyse findings and turn them into clear, practical recommendations
Contribute to reports, presentations and thought leadership pieces
Support evaluation work on programmes, initiatives and social impact projects
Champion ethical, inclusive and sensitive research practice across everything you do
Who you are?
You come from a research focused background or have built equivalent experience through project work
You are confident planning and delivering research from start to finish
You are comfortable speaking with people from different backgrounds and lived experiences
You understand ethical considerations and inclusive research practice
You can analyse qualitative data and communicate insights clearly and simply
You are curious, empathetic and motivated by work that has real purpose
You are organised, proactive and able to manage your own workload
It would be great if you also have
Experience within social impact, regeneration, planning, public sector, charity or community focused projects
Experience presenting findings to stakeholders or clients
Some exposure to evaluation frameworks or impact measurement
What is on offer?
A supportive, values led environment with a genuine social mission
A chance to work on varied, meaningful projects that make a difference
Professional development and the opportunity to grow your research skills
Competitive salary and benefits package
Flexible working arrangements
Next step?
If this sounds like the kind of role that excites you, please apply or get in touch with Dom to find out more.
Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: https://www.artisrecruitment.co.uk/privacy-policy
Advertised by:
Principal Consultant specialising in Marketing and Digital recruitment. Based in Bristol, with over 8 years’ experience, I focus on connecting ambitious brands with exceptional marketing talent across Bristol, Bath, Gloucestershire, Wiltshire and South Wales
TEL: 07956748707
EMAIL: Dominic.manning@artisrecruitment.co.uk
This business is one of the UK’s fastest growing manufacturers in the workplace seating and wellness space. Their focus is on improving workplace health, preventing injury and helping people feel better at work through innovative seating solutions. Their reputation has grown quickly and they are now seen as a leader in their field.
Next year is a significant step in their journey. They are releasing multiple new products, pushing into Europe and launching in North America. They are expanding their reach with new dealers, corporate clients and workplace health partners.
The Opportunity
They are looking for an experienced National Sales Manager to lead the UK commercial function at a time of strong growth. You will report to the Managing Director and take ownership of the national sales strategy, develop and support a growing team, and strengthen performance across dealer networks and corporate accounts.
This is a senior leadership role within a business that is scaling rapidly and preparing for several major product launches in 2025.
Key Responsibilities
Team Leadership and Development
* Lead, guide and develop the national sales team with clear objectives and accountability
* Build a strong performance culture with a focus on results and customer care
* Provide ongoing coaching to support progression within the team
Commercial Strategy and Dealer Management
* Own and deliver the UK sales plan across all commercial channels
* Strengthen relationships with key dealers and uncover new opportunities
* Identify and secure new dealer partners to extend market coverage
B2B Sales and Client Engagement
* Lead consultative sales with procurement, facilities, HR, health and safety and workplace design teams
* Educate clients on well being, productivity and workplace health benefits
* Build long term relationships with decision makers in corporate environments
Market Development
* Build referral networks with workplace health consultants, OTs and DSE or DSA specialists
* Represent the brand at events, trade shows and fit out consultations
* Support the early stages of European expansion as new markets open
Sales Operations
* Manage the pipeline using HubSpot with accurate forecasting and reporting
* Work collaboratively with marketing on campaigns and product launches
* Track and analyse performance against targets
* Stay informed on market trends and developments in workplace health and design
Ideal Candidate Profile
Essential Experience
* Proven success leading regional or national sales teams within office furniture, workspace solutions, office fit out or the corporate wellness sector
* Strong understanding of dealer and distribution models
* Skilled in consultative selling within high value B2B environments
* Experience working with facilities managers, interior designers, HR or H and S teams or occupational health specialists
* Self driven, strategic and comfortable working closely with senior leadership
* Excellent organisation, communication and relationship building skills
Desirable Experience
* Knowledge of DSE or DSA assessments
* Experience or interest in workplace wellbeing or health focused products
What They Offer
Salary and Rewards
* Up to £75,000 depending on experience
* Company electric car
* Performance based bonus
Benefits and Development
* Strong CPD and leadership development
* Competitive pension after probation
* Twenty eight days holiday plus additional days for length of service
* Hybrid working with good flexibility
Career Progression
* Clear route into wider senior leadership
* Ability to shape a team and strategy from the start
* Opportunity to join during a period of major product and market expansion
How to Apply
If you are an ambitious sales leader who wants to make a meaningful impact in a growing, health focused business, we would love to hear from you.
Please send your CV and a short cover letter outlining your relevant experience and interest in the role.
All conversations and applications will be handled in confidence.
Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: https://www.artisrecruitment.co.uk/privacy-policy
Advertised by:
Principal Consultant specialising in Marketing and Digital recruitment. Based in Bristol, with over 8 years’ experience, I focus on connecting ambitious brands with exceptional marketing talent across Bristol, Bath, Gloucestershire, Wiltshire and South Wales
TEL: 07956748707
EMAIL: Dominic.manning@artisrecruitment.co.uk
Are you ready to make a real impact and shape the future of a global B2B brand? We’re looking for a talented Marketing Manager to drive growth, inspire a small, motivated team, and lead campaigns that reach audiences around the world.
What You’ll Do?
Plan and deliver integrated marketing campaigns across digital, print, and live-event channels
Oversee marketing activity for multiple high-profile brands and events
Collaborate with internal teams and key clients to maximise engagement and brand visibility
Lead and mentor a small marketing team, managing key tools, databases, and campaigns
Develop creative strategies to grow audiences and drive revenue
Track and report on performance to guide future marketing strategy
Support lead-generation initiatives that directly boost growth, sponsorship, and advertising
Who You Are?
You thrive in fast-paced, international environments and love championing a brand on the world stage. You bring fresh ideas, energy, and a drive to deliver results. To succeed in this role, you’ll need:
Minimum 5 years’ marketing experience, ready to hit the ground running
Excellent communication skills for stakeholders at all levels
Proven success delivering results across multiple marketing channels
Hands-on experience with digital marketing platforms and tools
Strong copy writing and storytelling skills, especially for social media and content
Exceptional organisational skills to manage multiple projects and tight deadlines
A collaborative, problem-solving mindset
Experience with HubSpot CRM
Perks and Benefits?
£45,000 per annum plus performance-based bonus
Hybrid working – mix of office and home working
Occasional international travel for major events
Extra paid time off over Christmas and New Year
Optional private medical insurance
Cycle to work scheme
Casual dress and company events
Pension and sick pay
Next Step?
Please apply directly or contact Dom for more information.
Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: https://www.artisrecruitment.co.uk/privacy-policy
Advertised by:
Principal Consultant specialising in Marketing and Digital recruitment. Based in Bristol, with over 8 years’ experience, I focus on connecting ambitious brands with exceptional marketing talent across Bristol, Bath, Gloucestershire, Wiltshire and South Wales
TEL: 07956748707
EMAIL: Dominic.manning@artisrecruitment.co.uk
We’re looking for a Business Development Executive to join a growing and dynamic sales and marketing team. This is a great opportunity to take ownership of outbound lead generation and play a key role in driving business growth for a supportive, ambitious company.
You’ll be responsible for generating new business opportunities, building relationships with decision makers, and helping the business achieve its sales targets. It’s a role that blends communication, strategy, and persistence, where your efforts will have a direct and visible impact on the company’s growth.
Key Responsibilities
Lead Generation & Sales
Conduct outbound calls to prospective clients, persuading them to engage with the company’s services.
Identify and develop new business opportunities through research, referrals, and databases.
Build relationships with business owners and key decision makers to drive appointments and sales.
Achieve monthly sales targets and objectives consistently.
Consultatively sell solutions and make tailored recommendations to potential clients.
Data Management & Reporting
Maintain accurate records of all sales activity and follow-ups in the CRM system.
Monitor progress against targets and report on outcomes to the wider team.
Support marketing initiatives and assist with implementing company campaigns.
Collaboration & Teamwork
Work closely with internal teams to ensure a seamless client experience.
Build and maintain professional relationships with colleagues and clients.
Contribute to process improvements and share insights on successful sales approaches.
About You
Experience in outbound sales, telemarketing, or appointment setting.
Confident communicator with strong persuasive and negotiation skills.
Target-driven and results-oriented with excellent organisational skills.
Able to manage multiple opportunities and follow-ups efficiently.
Self-motivated, proactive, and able to work independently and as part of a team.
What’s On Offer?
Salary up to £30,000 per annum plus OTE £40,000.
Hybrid working – typically a mix of office and home-based days.
Opportunity to work in a supportive, ambitious, and growing team.
Uncapped commission and clear scope for career development.
Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: https://www.artisrecruitment.co.uk/privacy-policy
Advertised by:
Principal Consultant specialising in Marketing and Digital recruitment. Based in Bristol, with over 8 years’ experience, I focus on connecting ambitious brands with exceptional marketing talent across Bristol, Bath, Gloucestershire, Wiltshire and South Wales
TEL: 07956748707
EMAIL: Dominic.manning@artisrecruitment.co.uk
We’re supporting an impressive organisation that’s investing heavily in customer engagement and digital growth. This is a key hire where you’ll take ownership of CRM strategy, oversee complex lifecycle journeys, and shape how customers experience the brand across multiple touchpoints. It’s an exciting opportunity to step into a role with real influence and long term impact.
What you’ll be doing?
* Lead the planning, development and optimisation of end to end customer journeys across acquisition, onboarding, retention and reactivation
* Deliver personalised campaigns using segmentation, behavioural insights and data driven decision making
* Oversee the CRM roadmap, ensuring journeys, automations and testing strategies continually improve performance
* Partner closely with product, digital, content and commercial teams to align CRM with wider business goals
* Use analytics, dashboards and reporting tools to track engagement, retention and campaign effectiveness
* Champion best practice, compliance and data quality to ensure the CRM function runs smoothly and efficiently
* Identify opportunities to improve customer experience through enhanced targeting, creative content and smart automation
What experience you’ll need?
* Proven experience in a CRM, lifecycle or retention focused role
* Strong understanding of customer journeys, segmentation and automation tools
* Confident managing multi channel CRM campaigns across email, in app and digital channels
* Comfortable working with data, running tests and interpreting performance metrics
* Skilled in building positive relationships with both senior stakeholders and technical teams
* Excellent organisational skills with the ability to prioritise, plan and deliver multiple projects
* A proactive mindset and the confidence to take ownership of a high profile function
What’s on offer?
* A competitive salary and the chance to play a pivotal role in a growing team
* Hybrid working and a supportive environment that genuinely values development
* The opportunity to work on exciting projects that shape how customers engage with the brand
* A collaborative culture where your ideas and expertise will have real influence
Next steps
If you’re ready to step into a Senior CRM role with strategic ownership and plenty of scope to make an impact, apply now or get in touch with Dom for a confidential chat.
Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: https://www.artisrecruitment.co.uk/privacy-policy
Advertised by:
Principal Consultant specialising in Marketing and Digital recruitment. Based in Bristol, with over 8 years’ experience, I focus on connecting ambitious brands with exceptional marketing talent across Bristol, Bath, Gloucestershire, Wiltshire and South Wales
TEL: 07956748707
EMAIL: Dominic.manning@artisrecruitment.co.uk
We’re looking for a Senior Graphic Designer to join one of the UK’s most exciting premium outdoor brands. This is a great opportunity to take creative ownership across digital and print channels for a fast-growing company with a strong design ethos and a loyal community of outdoor enthusiasts.
You’ll lead the visual direction across website, campaigns, and brand communications, working closely with marketing, development, and product teams. It’s a role that blends creativity and strategy, where your design work will have a direct and visible impact on the brand’s growth.
Key Responsibilities
Creative & Brand Design
Website & Digital
Collaboration & Creative Direction
About You
What’s On Offer
Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: https://www.artisrecruitment.co.uk/privacy-policy
Advertised by:
Principal Consultant specialising in Marketing and Digital recruitment. Based in Bristol, with over 8 years’ experience, I focus on connecting ambitious brands with exceptional marketing talent across Bristol, Bath, Gloucestershire, Wiltshire and South Wales
TEL: 07956748707
EMAIL: Dominic.manning@artisrecruitment.co.uk