Success! Senior Recruitment – Customer Contact
February 26, 2023
We’re working with a highly recognised consumer focused business to recruit an Ecommerce Manager into a newly evolving commercial and digital function.
This is a genuinely exciting opportunity for someone who loves the commercial side of ecommerce. The role sits at the intersection of digital performance, customer journey, pricing strategy and revenue optimisation, with real visibility across the wider business.
You’ll own and evolve the ecommerce strategy across multiple digital touchpoints, helping drive revenue growth, conversion performance and customer engagement through a blend of platform management, acquisition strategy and optimisation.
The environment is fast paced, commercially driven and highly data led, with significant investment and a real appetite for innovation across digital and ecommerce.
What you’ll be doing:
* Owning and evolving the ecommerce roadmap and digital customer journey
* Driving conversion rate optimisation and revenue growth initiatives
* Managing relationships with ecommerce platform providers and external agencies
* Overseeing paid acquisition performance across PPC, affiliates and digital channels
* Working closely with commercial, pricing and product stakeholders
* Using data and insight to improve user experience and maximise performance
* Presenting insights and recommendations to senior leadership stakeholders
* Supporting and developing a junior ecommerce team member
* Helping shape a brand new digital and ecommerce strategy
What we’re looking for:
* Strong ecommerce management or digital trading experience within a sizeable ecommerce environment
* Experience managing ecommerce platforms such as Shopify or similar
* Strong understanding of CRO, paid acquisition, SEO and digital performance
* Commercial mindset with a focus on revenue generation and optimisation
* Comfortable working cross functionally with senior stakeholders
* Strong analytical and reporting capability
* Someone who enjoys balancing strategy with execution
The business offers a strong benefits package, hybrid working and the opportunity to play a genuinely influential role within a growing commercial function.
For more information, please get in touch directly with Dominic Manning at Artis Recruitment.
Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: https://www.artisrecruitment.co.uk/privacy-policy
Advertised by:
Principal Consultant specialising in Marketing and Digital recruitment. Based in Bristol, with over 8 years’ experience, I focus on connecting ambitious brands with exceptional marketing talent across Bristol, Bath, Gloucestershire, Wiltshire and South Wales
TEL: 07956748707
EMAIL: Dominic.manning@artisrecruitment.co.uk