Success! Senior Recruitment – Customer Contact
February 26, 2023
Artis HR is proud to be partnering with a well-established, values-driven organisation in the not-for-profit care sector as they look to appoint an experienced ER Advisor on a fixed-term contract.
This is a brilliant opportunity for an HR professional who thrives in employee relations and is passionate about making a meaningful impact. You’ll play a key role in providing calm, confident, and proactive HR support to managers-helping them navigate casework and people matters with empathy and consistency.
What you’ll be doing:
You’ll join a warm, collaborative HR team and act as a trusted advisor across operational teams in care, housing, and support services. Day-to-day, your focus will be on providing expert ER support and coaching managers through a wide range of HR situations.
Key responsibilities include:
Leading on employee relations casework, including absence, disciplinaries, grievances, and performance.
Coaching and guiding managers to manage people matters fairly and confidently.
Supporting investigations and formal meetings (note-taking, preparation, follow-up).
Advising on employment law, internal policies, and best practice.
Promoting a positive, inclusive and values-led workplace culture.
What you’ll bring:
We’re looking for someone with solid experience in a generalist or HR advisory role, who’s confident handling employee relations cases independently and brings a calm, pragmatic approach to problem-solving.
You’ll need to demonstrate:
Proven HR advisory/generalist experience, ideally in complex or fast-paced environments
Strong working knowledge of UK employment law
The ability to coach, influence, and build strong relationships at all levels
CIPD Level 3 (or equivalent experience / currently working towards)
Experience in a regulated or care setting is desirable but not essential
What’s on offer:
This is a fantastic chance to join a purpose-led organisation where your work has real impact-and your wellbeing is valued too.
You’ll benefit from:
Flexible, hybrid working
23+ days’ holiday (plus bank holidays)
Generous pension scheme & life assurance
Retail and leisure discounts
On-site gym and restaurant
Free parking
Interested? Apply now or get in touch for a confidential chat.
Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: https://www.artisrecruitment.co.uk/privacy-policy
Advertised by:
I am responsible for recruiting Junior to Mid-level HR roles, including HR Operations and all COE specialisms. I cover the South West, M4 corridor and South Coast. I look forward to speaking with candidates and clients alike.
TEL: 01174563370
EMAIL: Kirsten.holland@artishr.co.uk