Employee Relations Lead

Employee Relations Lead

Telecoms | South Wales | Hybrid 2 days office 3 days home | Relocation Support Available

Ready to be the calm voice in complex conversations?

We are partnering with a forward thinking Telecoms organisation looking for an Employee Relations Lead who can blend commercial insight with genuine care for people. This is a strategic ER leadership role with real influence, high visibility and the opportunity to shape how employee relations is delivered across a dynamic, evolving business.

If you thrive on navigating complexity, advising senior leaders and creating practical solutions that stick, this could be your next move.

The Opportunity

This is not a transactional ER role. It is about shaping strategy, elevating standards and building capability.

You will:

• Own and evolve the employee relations framework across the business
• Act as the go to advisor for senior leaders on high risk and complex people matters
• Lead and coach a team handling investigations, performance issues, disciplinaries and grievances
• Oversee restructures, organisational change and people risk activity
• Translate employment law into pragmatic business guidance
• Strengthen processes so they are consistent, fair and future ready
• Use data and insight to spot trends before they become problems
• Work closely with leadership to embed a positive, inclusive and high performance culture
• This role sits at the intersection of people, risk and performance. It requires someone commercially aware, emotionally intelligent and confident in high stakes conversations.

What We Are Looking For

You are likely to bring:

• Deep knowledge of UK employment law and best practice
• Strong experience leading complex and sensitive ER cases
• A track record of advising senior stakeholders with confidence
• Experience supporting organisational change including restructures and consultation processes
• The ability to balance commercial priorities with fairness and integrity
• A process improvement mindset with an eye for smarter, simpler ways of working
• CIPD qualification or equivalent professional credibility
• You will be resilient, calm under pressure and able to influence at all levels. You enjoy building trust and are not afraid to challenge constructively.

Why Consider This Role

• Genuine strategic scope
• Hybrid working with 2 days per week in the South Wales office
• Relocation support available
• A business that values progressive people practices
• Opportunity to shape culture, not just manage cases

If you are ready to lead, influence and modernise employee relations within a fast moving Telecoms environment, we would love to speak with you.

Confidential conversations welcomed.

Apply for this role: