Success! Senior Recruitment – Customer Contact
February 26, 2023
This is a senior reward role with broad scope and real influence. You will shape and deliver a modern, commercially aligned reward offering that supports organisational performance, strengthens engagement, and enables the attraction and retention of high calibre talent.
Working closely with senior stakeholders, you will act as a trusted advisor on all aspects of reward, combining strategic thinking with hands on delivery. Hybrid – 1 Day per week in the Bristol Office
Key Responsibilities:
Reward Strategy and Design
• Contribute to the development and evolution of the overall reward framework
• Design and implement reward programmes that align with organisational priorities and workforce needs
• Ensure all reward activity is competitive, sustainable, and aligned to internal principles
Business Partnering
• Build strong, credible relationships with senior leaders and people teams
• Provide expert advice on pay, incentives, and recognition to support business outcomes
• Influence decision making through insight, data, and commercial judgement
Reward Programmes
• Lead the design and continuous improvement of salary structures, bonus schemes, and recognition initiatives
• Ensure reward programmes are clear, consistent, and understood across the organisation
• Support the delivery of annual reward cycles including salary and bonus reviews
Market Insight and Benchmarking
• Deliver robust analysis of market trends and pay positioning
• Provide guidance on salary benchmarking and reward competitiveness
• Use data to inform decision making and identify opportunities for improvement
Governance and Compliance
• Maintain strong governance across all reward activities
• Ensure compliance with relevant legislation and internal policies
• Promote fairness, consistency, and transparency in reward decisions
Projects and Continuous Improvement
• Lead and contribute to reward and wider people projects
• Identify opportunities to improve processes, tools, and ways of working
• Support the development of reward capability across the wider team
Success Measures
• Alignment between reward and organisational objectives
• Attraction and retention of key talent
• Effective management of employment costs
• Quality and accuracy of reward data and insight
• Positive stakeholder feedback and engagement
Experience and Capability:
Essential
• Proven experience in a senior reward or total reward role
• Strong understanding of reward principles, frameworks, and best practice
• Experience designing and delivering reward programmes at scale
• Ability to influence and challenge senior stakeholders
• Strong analytical capability with experience in reward modelling
Desirable
• Experience operating in complex, multi layered organisations
• Exposure to job evaluation methodologies
• Experience supporting organisational change or transformation
Skills
• Strategic thinking with strong commercial awareness
• Excellent stakeholder management and influencing skills
• Strong communication skills both written and verbal
• Analytical and data driven approach
• High levels of integrity and sound judgement
Why this role:
This is an opportunity to play a key role in shaping how reward supports organisational success. You will have the autonomy to influence, the scope to innovate, and the platform to deliver meaningful impact.
Advertised by:
Huw has over 20 years experience recruiting within the HR and Communications industry, bringing a wealth of experience and an impressive permanent and interim network across the UK and Northern Europe.
TEL: 01174563370
EMAIL: huw.jenkins@artishr.co.uk