+44 (0) 117 456 3370

Artis Recruitment Ltd

Queen Charlotte House

53 Queen Charlotte St

Bristol, BS1 4HQ

Infrastructure Analyst

Infrastructure Analyst required by market leading, professional services organisation based in Central Bristol. Our client is based a short 7-8 minute walk from Bristol Temple Meads and offer hybrid working (2-3 days a month onsite with flexibility).

Main duties of the Infrastructure Analyst:

  • Providing Support and technical expertise to the business and third-party suppliers during the required hours. Our client have over 1,800 staff across 5 sites in the UK.
  • Acting as the point of escalation from the IT Service Desk Team to resolve incidents and service requests.
  • Undertaking operational tasks to ensure the confidentiality, integrity and availability of all IT services, systems and data.
  • Working with project teams and other team members to plan, test, implement technical requirements for all IT elements of projects as required by your line manager.
  • Sharing information with the IT Team, ensuring knowledge is kept up to date and in an available format.
  • Acting as the point of escalation from the IT Service Delivery Team to resolve incidents and service requests:

Ideal background of the Infrastructure Analyst:

  • Previous experience within a similar, technical role.
  • Microsoft desktop and server technologies, e.g. Windows Server Operating Systems, Windows Desktop Operating Systems (10 & 11), Microsoft Office, Microsoft 365, Microsoft Exchange Online, Active Directory, Group Policy, SCCM, Intune.
  • Infrastructure and related services, e.g. VMWare (virtualisation and VDI), MimeCast, Symantec Anti-Virus, Palo Alto firewalls, Networking, Mitel Telephony, Mobile Iron, Video Conferencing and Audio-Visual Equipment, etc.
  • End-user compute security, including patching and anti-virus.
  • Good understanding of LAN/WAN networking technologies and firewalls.
  • Security incident response, diagnosis, resolution and remediation. Tenable, Sentinel etc.
  • Experience cloud/hybrid technologies, e.g. Azure, AWS, converged, hybrid and cloud services (IaaS, PaaS), managed services and applications (SaaS).
  • Operating ITIL processes.
  • Creating and maintaining procedural documentation.
  • Experience of working with ISO27001.
  • Implementing technical security standards and procedures.
  • Participating in ISO27001 audits and developing/delivering remediation plans.
  • Experience of working with Cyber Essentials Plus.
  • Relevant certifications.

This fantastic role comes with a basic salary of £38,000-40,000 p/a and on top of the bespoke training package, comes with the following benefits: A performance related bonus, remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more.

Apply for this role:

    Advertised by:

    Richard Crowcombe

    A Senior IT Recruitment Specialist with 20 years experience in the delivery of permanent staff, contractors and project teams to clients across the UK.

    TEL: 07979154556

    Connect on LinkedIn

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